We are here to help
Contact Us
Questions about an order, a piece you like or a gift you are planning? Write to us, call or WhatsApp. We reply to every message.
- Emailethenichandicrafts@gmail.com
- Call or WhatsApp+91 7439 060 664
- Based in KolkataBaguiati, Kolkata
- Damaged piece?Send your unboxing video
Get in touch
Choose whatever is easiest for you. Please include your order number if your question is about an order.
- Email us ethenichandicrafts@gmail.com
- Call us +91 7439 060 664
- WhatsApp +91 7439 060 664
- Instagram @ethenichandicrafts
- Address Ground Floor, Sarathi Apartment, Rajarhat Main Rd
Sukanta Pally, Baguiati
Kolkata, West Bengal 700052
India
Send us a message
Fill in the form and we will get back to you by email.
Frequently asked questions
Where is my order?
If your order is taking longer, contact us with your order number and we will check on it.
Can I cancel my order?
No. Once an order is placed and paid, it cannot be cancelled. Read our cancellation policy.
Do you accept returns?
We do not accept returns or offer refunds. If your piece arrives damaged, we send you a new one after checking your unboxing video.
Do you do corporate or bulk gifting?
Yes. Visit our Corporate Gifting page or email us with what you have in mind.
Do you ship outside India?
Not at the moment. We deliver within India only, with free shipping on every order.